Getting started with GuideMia software
From sign-up to activation and your first project, on a free trial or a paid plan, and how to cancel.
1. Create your account
Click Sign up in the top-right corner and create your GuideMia account with an email and password, or continue with Google or Facebook. If you already use Cympha, sign in with the same account.
Browsing is free — no payment details are asked for until the final Stripe step.
2. Choose your plan
From the Plans page, pick a product and click See plans. Each tier card lists its features and its cases per month; billing is monthly by default, and annual billing saves 10%.
On your first subscription to a product the button reads Start 15-day free trial — the trial applies automatically, no promo code needed. Repeat subscriptions and lifetime purchases don't include a trial.
3. Enter your payment method
Review your selection and click Continue to Stripe. Payment is handled entirely by Stripe — we never see or store your card number.
A card is required to start the trial, but today's total is $0. Your subscription begins automatically on day 15, and you receive a reminder email before the first charge. Cancel before then and you pay nothing.
If you add a 1:1 training session at checkout, the training fee is billed today — only the subscription itself is free during the trial.
4. Download the software
As soon as your trial starts you receive an order-confirmation email with direct download links for your product's Windows installers — no waiting, nothing is shipped.
The same installers are always available under Software downloads on your My Subscription page. Users in mainland China should use the China mirror links.
5. Activate your desktop
No licence file arrives in the mail — you generate an activation code yourself, whenever you're ready. After installing the software, open My Subscription and click Generate activation code.
The code is valid for 10 minutes and activates one machine: enter it in the desktop software's activation prompt and you're in. Moving to a different PC later? Click Generate new code — the new code deactivates the old device automatically. On a monthly or annual Enterprise plan, once the trial has ended, invite up to 4 people from My Subscription, for a team of up to 5 with you; each member generates their own code.
CBCT Segmentation is the exception: it needs no activation code. Install the free Cympha Agent Manager on the computer that will run the segmentation, right-click its tray icon, choose Pair to Cympha, enter your account email and approve the request in your browser. Segmentation is then started from the case page in Cympha and runs on that computer.
6. Start your first project
In both Implant Master and OrthoPlus, click New to create a project from your scan files (CBCT, intra-oral or model scans), or Open to open an existing project file.
Keep the computer online while you work — the software validates your licence over the internet. Without a connection it can export one new case, then needs to go online again.
Minimum hardware: an Intel Core i7 CPU and an NVIDIA RTX GPU (RTX 3060, 4060, or 5050 and up).
7. Cancel your subscription
Open My Subscription and click Cancel subscription. Cancel during the trial and you keep access until the trial ends — the subscription is never charged.
After the trial converts, you can cancel any plan at any time. Cancellation takes effect at the end of the current paid period (the end of the paid month on monthly billing, the end of the paid year on annual billing): you keep access until that date and no further charges are made. Payments already made are non-refundable.
Changed your mind? Click Resume before the end date and your subscription continues uninterrupted.
Ready to try? Pick a product — the first 15 days are on us.